7-Day Easy Exchange & Return Policy

7-Day Easy Exchange & Return Policy

At ARZN, your satisfaction and fit confidence are our highest priority. If an item does not fit as expected, we offer a straightforward 7-day exchange process.

Exchange Eligibility

• Exchange request must be initiated within 7 days of delivery.
• The garment must be unworn, unwashed, unaltered, and with original ARZN brand tags attached.
• Size exchanges are processed quickly with doorstep exchange pickup available in Dhaka.

How to Initiate an Exchange

1. Contact our WhatsApp support at +880 1980 481489 or call our hotline.
2. Provide your Order Number (e.g. ORD-...) and the requested replacement size.
3. Our courier partner will deliver the new size and collect the previous parcel simultaneously.